Our aim is to be the pride of Bury and surrounding districts by helping people to fulfil their wishes during life-shortening illnesses and we work hard to provide quality care whenever and wherever it is needed most.
The care we provide is holistic, so we care for the whole person. We endeavour to cater for the physical, emotional, spiritual, psychological and social needs of patients, families and carers and we aim to give patients the best quality of life that we possibly can, by providing care that is appropriate to their individual needs.
The In-patient unit provides specialist palliative care to adults diagnosed with any life-limiting illness, supporting patients and families through individual assessment and the delivery of specialist nursing and medical care. In-patient unit services include complex symptom control, pain management, transitional care after treatment, and end of life care and support for relatives. The department is open 24 hours a day, 7 days a week.
Although the department currently remains open, it is now isolated from the rest of the building for the safety of our patients.
Day Services provide care and support to patients and carers in a calm and relaxing environment. We offer creative & diversional therapy for patients and support and day respite for carers and aim to enhance well-being by focussing on living well and promoting dignity, independence and choice.
Although Day Services have been cancelled because of Coronavirus, we are still providing the best service we possibly can for this vulnerable group of people via telephone or email, and urging them to get in touch with us if they have any concerns or problems whilst they are in isolation.
In our outpatient clinics, we offer palliative care, symptom management and a supportive approach to managing a patient’s condition. It is available to those who need specialist medical support in the management of any complex symptom. Carers are also encouraged to attend to ask questions and share their concerns.
These services are continuing as normal for the time being, although this may change as the situation develops.
We offer bereavement support for adults and children which is coordinated by our specialist family bereavement councillor. She delivers compassionate and service user focussed support through one to one counselling sessions are via group therapy sessions.
Our bereavement counsellor has developed several initiatives over the last couple of years including: a ‘Walk and talk’ support Group who meet weekly at the Hospice and then embark on an organised walk before returning to the hospice for a group lunch in our cafeteria; A ‘Bereavement Café’ providing an opportunity for those within our community who have been recently bereaved to drop into a supportive environment where refreshments are provided allowing them to share experiences with other individuals in a similar position; and our ‘Sunflower Group’ for bereaved children and their families providing children with an important forum where they can meet their peers going through a similar experience, which is often a difficult situation to confront within a school setting.
Our counsellor is also a practitioner of Mindfulness and delivers sessions as part of the suite of support activities that can be accessed from this service.
At this time bereavement services are being delivered remotely and group activities are currently postponed.
Our brand new service, Community Outreach is just coming to the end of a hugely successful 12-month pilot. It helps those who might otherwise slip through the net because they are not being picked up by other services, and is making a real difference to the lives of people with life-shortening conditions, as well as their families and carers. It offers supportive care to patients and carers in their own homes, if that is where they choose to be, and works with them to tailor their care around individual needs and preferences. The service has proved itself to be invaluable for local people who want to be cared for and supported in a place of their own choosing. We are very aware that Outreach fulfils a need within our community and that no other service or organisation in our borough currently offers the same.
We are still assessing patients throughout this crisis, but have limited the respite care visits and cancelled the bathing service although we are still attending urgent cases for the time being and continue to support patients and their carers by phone or email.